Who is Brandon Helfrich?

I am currently a student at Southeast Missouri State University, majoring in cybersecurity and minoring in computer science. I am experienced with Linux and currently looking to pursue a career in cloud computing/security and actively looking to learn new things.

I like to sharpen my coding skills with consistent mini projects and learn important concepts every day using online platforms such as TryHackMe and HackTheBox. This learning journey has become an amazing hobby in itself. I am currently studying for the AWS Certified Cloud Practitioner certification.

Related Experience

  • Student – Southeast Missouri State University (2019 – Present)
    • I am majoring in Cybersecurity and minoring in Computer Science. My hope from my degree is to build a foundational understanding in network security while using those skills to learn more on my own. Organizations I am apart of include:
      • Sigma Nu Fraternity – Mu Kappa Chapter, an organization that excels in in the LEAD program, a multi-year, multi-phase development program focusing of Leadership, Ethics, Achievement, & Development.
      • Iota Chi, an organization focusing on spreading campus awareness in topics ranging from domestic abuse to sexual assault.
      • Computer Networking Association,
      • Cyber Defense Club, an organization that was founded to be an extension of the classroom. It aims to expand upon and supplement what is learned in coursework and cover topics that are only briefly touched on in class more thoroughly. It also provide commentary and discussion on current events in information security and avenues for professional development.
      • Collegiate Cyber Defense Team,
  • Tier 1 Support Technician – Big River Communications (2022 – Present)
    • I provide support to Big River & Circle Fiber customers via phone, email, and the ticketing system, for most issues related to telephone and internet services. Responsibilities include:
      • Providing excellent Customer Support experience using Customer Relationship Management tools to maintain customer base
      • Use of Microsoft Word, Excel, and Outlook for day-to-day procedures and communication through departments
      • Port and log into customer provided equipment to check configurations and settings within their routers or analog telephone adaptors to best suit the customers needs for their onsite setup
  • Linux Team – Collegiate Cyber Defense Team (2022 – Present)